👋 I’m Ji-Sook,
product design leader and mentor

I’m on a mission to uncover the “why”, “who”, and insights to create meaningful human experiences. Here’s what I bring on my mission:

  • 14 years of experience, including 6+ years in UX research and design, in driving design POV and strategy from concept to build

  • Diverse perspective shaped by experiences across various industries: agency, startup, ecommerce, and human resources technology

  • Cross-functional collaboration with multiple teams: product managers, researchers, engineers, accessibility, content, design system

  • Support for designers’ career growth by managing 3 direct reports and supervising 10 designers

Featured Projects

Personalized Guidance

PRODUCT DESIGN

Benefits Admin Portal

PRODUCT DESIGN

Wellbeing Programs

PRODUCT DESIGN

Research & Experiential Design Strategy

University Audience Profile

RESEARCH

Pandemic’s Workforce Impact

RESEARCH

Swatch x 007 Pop-Up Store

EXPERIENTIAL DESIGN STRATEGY

Multisensory Dining

EXPERIENTIAL DESIGN STRATEGY

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