👋 I’m Ji-Sook,
product design leader and mentor
I’m on a mission to uncover the “why”, “who”, and insights to create meaningful human experiences. Here’s what I bring on my mission:
14 years of experience, including 6+ years in UX research and design, in driving design POV and strategy from concept to build
Diverse perspective shaped by experiences across various industries: agency, startup, ecommerce, and human resources technology
Cross-functional collaboration with multiple teams: product managers, researchers, engineers, accessibility, content, design system
Support for designers’ career growth by managing 3 direct reports and supervising 10 designers

Featured Projects

Personalized Guidance
PRODUCT DESIGN

Benefits Admin Portal
PRODUCT DESIGN

Wellbeing Programs
PRODUCT DESIGN

Research & Experiential Design Strategy

University Audience Profile
RESEARCH
Pandemic’s Workforce Impact
RESEARCH

Swatch x 007 Pop-Up Store
EXPERIENTIAL DESIGN STRATEGY
Multisensory Dining
EXPERIENTIAL DESIGN STRATEGY